IPOSS Token Process. Frequently Asked Questions. Overview. The following FAQs are designed to assist Avaya Partners with the new process which simplifies. Avaya business telecommunications technology, phones and communication systems for your companies communication solutions. Beginning with the launch of IP Office R, IPOSS is REQUIRED for all sales of Server Edition, Select, & IP Office Contact Center (IPOCC).

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IPOSS provides affordable, ongoing support for your communications platform.

Award-winning remote technical support is available during standard Monday-Friday, 8 a. Would you like to chat with one of our Support Agents? To validate this, use the https: To enable this innovative process, GRT users have new and additional options, including: Videos and Tips on using the Avaya Support Website can be found here.

If you do not have access to a Sold To, contact your Company Administrator. Please sign in now or Register using the Register Now!

You can follow any responses to this entry through the RSS 2. We are set up for collaborating with you with screen sharing and Web Talk.

AVAYA IP Office Support Services (IPOSS)

You are now leaving Avaya Support and entering the Avaya Learning website. Serial Number can not be same. Your Company Administrator is reviewing your request in order to approve your login.

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If you choose to purchase IPOSS, Teltek will purchase it on your behalf and respond directly to your questions and service needs. If you do not have access to this Sold To, contact your Company Administrator.

Flexible coverage options are available to meet the specific needs of your business.

Today we want you to know about a service you should consider to optimize and protect your Avaya Investment. Yes No Ask Me Later. This entry was posted on Tuesday, October 17th, at 1: Please provide additional details.

Avaya IPOSS (IP Office Support Services) only £ | Extera Direct

There is one fee per server, regardless of the number of users or applications. To validate your profile, use the https: The introductory support price includes software upgrades and is similar to the cost of a single software upgrade. Tips for Searching Avaya Support A good query consists of three things: Enclose exact words or phrases in double quotes. A few weeks ago, we iposss an overview of Avaya IP Office release A Federal Program for Schools and Libraries. Your support registration has been received and is in the approval process.

However, you can open Service Requests now avayaa accessing the “Service Requests” tab.

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IP Office Support Services (IPOSS) – Westcon Africa

Ava and Web Chat functionality is only available to customers and partners who are logged in and have an active maintenance agreement. Distributor functionality is only available to Employees or to Avaya Distributors who are logged on and have Sold To’s associated to their login.

The more exact the phrases are to the actual title or string of text in a document, the better the results. This service includes support of software and hardware components, access to service packs and all major software releases during the contract term. Use the Support by Product short-cut at the top of each page, and select your product and release to find the latest Product and Support Notices, the latest and top documentation, latest downloads, and the Top Solutions that agents are using to close customer tickets.

Upcoming Events with the option to add the event s to your calendar. Make a hardware warranty claim is only available to Avaya SSO users who are logged in and have Sold To’s associated to their login.